Terms of Service

1. Acceptance of Terms

By requesting a quote, placing a shipment order, or otherwise using any service offered by ASCargo LLC, you confirm that you have read, understood, and agree to these Terms of Service, as well as our Privacy Policy. These Terms apply to all clients, shippers, brokers, and any other parties who interact with ASCargo LLC in a professional capacity.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Services

ASCargo LLC provides freight transportation and logistics solutions primarily across the Western United States. Our services include, but are not limited to:

• Full Truckload (FTL) and Less-Than-Truckload (LTL) freight transportation
• Specialized cargo handling and transport
• Logistics coordination and supply chain support
• Real-time shipment tracking and visibility
• Freight consultation and route planning

All services are subject to availability, applicable regulations, and the specific terms agreed upon at the time of booking. ASCargo LLC reserves the right to decline any shipment request that does not comply with applicable laws or our operational standards.

3. Client Responsibilities

As a client of ASCargo LLC, you are responsible for:

• Providing accurate and complete shipment information, including weight, dimensions, commodity type, and declared value.
• Ensuring that all goods are properly packaged, labeled, and compliant with applicable federal, state, and local regulations.
• Disclosing any hazardous materials, restricted goods, or special handling requirements prior to shipment.
• Ensuring that a responsible party is available at the pickup and delivery locations at the agreed-upon times.
• Providing all required documentation, including bills of lading, permits, customs forms, or other applicable paperwork.

Failure to fulfill these responsibilities may result in shipment delays, additional charges, or refusal of service. ASCargo LLC is not liable for losses or damages arising from inaccurate or incomplete information provided by the client.

4. Prohibited Uses

You may not use ASCargo LLC's services to transport:

• Illegal substances, controlled goods, or any items prohibited by federal, state, or local law
• Undeclared hazardous materials
• Human remains or live animals, unless specifically authorized in writing
• Currency, precious metals, or high-value items without prior written agreement
• Items that pose a risk to the health or safety of our drivers, staff, or the public

Any violation of these prohibitions may result in immediate termination of service, forfeiture of fees, and reporting to the appropriate authorities.

5. Limitation of Liability

ASCargo LLC's liability for loss or damage to freight is limited in accordance with applicable federal regulations and the terms specified in the bill of lading or service agreement. Unless otherwise agreed in writing:

• Liability for cargo loss or damage is limited to the actual value of the shipment, not to exceed the amount specified in the applicable tariff or service agreement.
• ASCargo LLC is not liable for indirect, incidental, consequential, or punitive damages arising from delays, loss, or damage to freight.
• ASCargo LLC is not responsible for delays caused by weather, road conditions, mechanical failures, acts of God, or other events beyond our reasonable control.

Clients are encouraged to obtain appropriate cargo insurance for high-value or time-sensitive shipments.

6. Claims & Disputes

Any claim for loss, damage, or delay must be submitted in writing to ASCargo LLC within 9 months of the delivery date (or expected delivery date in the case of non-delivery). Claims must include:

• A description of the loss or damage
• The original bill of lading or proof of shipment
• Supporting documentation such as photos, repair estimates, or invoices

Legal action for any claim must be initiated within 2 years of the date of claim denial. ASCargo LLC will make reasonable efforts to investigate and resolve claims in a timely manner.

7. Payment Terms

All fees for services are due in accordance with the payment terms specified in your service agreement or invoice. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date.
• Late payments may be subject to interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower.
• ASCargo LLC reserves the right to suspend services for accounts with outstanding balances past due.
• The client is responsible for any collection costs, including reasonable attorney's fees, incurred to recover unpaid amounts.

8. Termination

Either party may terminate a service agreement with written notice, subject to the completion of any shipments already in transit. ASCargo LLC reserves the right to immediately terminate service and refuse future business with any client who violates these Terms, engages in fraudulent activity, or creates unsafe conditions for our personnel or equipment.

Upon termination, all outstanding invoices become immediately due and payable.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in California, unless otherwise required by federal law governing interstate freight transportation.

The parties agree to attempt in good faith to resolve any dispute through negotiation before initiating formal legal proceedings.

10. Changes to Terms

ASCargo LLC reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

For material changes affecting existing clients, we will make reasonable efforts to provide direct notification via email.

11. Contact

If you have any questions about these Terms of Service, please contact us: